Personal data processing policy

This document is an initial draft prepared for the site and must be reviewed by legal counsel before being considered final.

1. Data controller

Liset Valencia M., clinical psychologist, with professional practice in Barranquilla, Atlántico, Colombia. Contact for data protection matters: lisetvalenciam@gmail.com.

2. Legal framework

This policy is framed within Colombia's Law 1581 of 2012 (Personal Data Protection Law) and its implementing decrees, in particular Decree 1377 of 2013. The rights and obligations described here follow that regulatory standard.

3. Data we collect

The site only collects data voluntarily provided by the visitor through:

• The contact form (name, email, phone, reason for inquiry).
• The corporate proposal request form (name, organization, email, phone, event type).
• Orientation questionnaires (answers to self-exploration questions and email if the result is requested).
• Subscription for free resources (email and optionally name).

We do not request or store sensitive clinical information through web forms. Any clinical information shared within a therapeutic process is governed by professional secrecy and Law 1090 of 2006.

4. Purpose

• Respond to contact, booking and proposal requests.
• Send results of orientation questionnaires when requested by the visitor.
• Deliver free resources (ebooks, guides) when explicitly requested.
• Communicate news related to professional services, only to those who have authorised it.

We do not use the data for third-party advertising purposes, nor share it with third parties beyond what is strictly necessary for the technical operation of the site (transactional email and database providers, acting as data processors).

5. Rights of the data subject

As the data subject, you have the right to:

• Know, update and rectify the data we have collected.
• Request proof of the authorisation granted, with legal exceptions.
• Be informed about how your data is used.
• Revoke authorisation and request deletion of your data.
• File complaints with the Colombian Superintendency of Industry and Commerce.

To exercise any of these rights, write to lisetvalenciam@gmail.com with the subject Personal data. We will respond within a maximum of fifteen (15) business days.

6. Retention

Personal data will be retained for the time reasonably necessary to fulfil the declared purposes or until the subject requests deletion.

7. Cookies and similar technologies

The site uses technical cookies necessary for its operation and, with the visitor's consent, analytical cookies to understand usage. We do not use third-party advertising cookies without explicit consent. You can manage your preferences from the notice shown on your first visit.

8. Changes to this policy

We reserve the right to update this policy. Changes will be published on this same page with the last-updated date.